PULP has submitted reply comments in the PSC proceeding regarding new standards applicable to Energy Service Companies (“ESCOs”) operating in the state. In the comments, PULP rebutted arguments and claims of ESCOs
- that early termination fees should be permitted when customers switch back to the distribution utility or to another ESCO for service
- that ESCOs should be exempt from regulatory assessments
- that ESCOs should be allowed to switch a customer’s account from a utility or other ESCO based on their having obtained a request from a third party non-account holder without the express consent of the customer, and
- that ESCO complaint statistics issued publicly by the PSC should not disclose categories of complaints regarding any particular ESCO.
For further information, see ESCO Marketing Practices Subject of New PSC Proceeding and PULP’s Initial Comments.