Monthly Archives: September 2008

While the PSC Deliberates, Consumers Continue to be Hurt by ESCOs

Many ESCOs drum up unsuspecting customers for their utility service through mass mailings, high pressure telemarketing, door-to-door salespeople, and web sites. Now, the hard sell has been pushed up a notch. An article in Monday’s New York Times (September 1st) regarding multi-level marketing practices engaged in by ESCOs reads like a wake-up call for the Read more…

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PULP Manual Update: Rights of Residential Utility Customers Under the Home Energy Fair Practices Act (HEFPA)

PULP has updated the chapter of its Law Manual for New York utility consumer advocates on the Rights of Residential Customers under the Home Energy Fair Practices Act (HEFPA). The update includes revisions dealing with Energy Services Companies (ESCOs) and the Energy Consumer Protection Act of 2002. HEFPA is a bulwark of protection against arbitrary Read more…

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