Monthly Archives: August 2009

FCC Considering New Consumer Information Rules

On August 27th, the FCC released a Notice of Inquiry (“NOI”) to examine and evaluate the communication customers receive about their telephone service. Specifically, the FCC wants to know if consumers being empowered and protected with the level of information they currently receive when it comes to choosing a service provider, selecting a service plan, Read more…

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Last Year’s Spiking Natural Gas and Electric Prices

Last year, natural gas prices spiked to unprecedented levels. Some have argued that the price spikes were due to speculation in the insufficiently regulated commodities markets. Paul Cicio, President of the Industrial Energy Consumers of America, stated recently in testimony to Congress that Excessive speculation in the natural gas market is real. From January to Read more…

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Verizon Service Quality Performance Lags

In a new report issued August 27, 2009, PULP reviews Verizon telephone service quality data over recent years. See Answering the Call – Does Verizon – New York’s Service Quality Performance Justify Annual Rate Increases?, written by PULP Senior Staff Attorney Lou Manuta. The report finds that even with a 54,5% increase in basic phone Read more…

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Hazel Towers Tenants to Receive $20,000 Credits of Landlord’s Overcharges for Submetered Electric Service

Tenants at Hazel Towers, a former Mitchell-Lama housing project in the Bronx, will receive electric bill credits of more than $20,000 to correct overcharges for electric service provided by their landlord, Nelson Management. The landlord was granted permission by the PSC to submeter in 2001, and implemented it in 2007 after receiving NYSERDA grants to Read more…

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Elected Officials Voice Concern to PSC and NYSERDA Over Submetering of Former Mitchell Lama Projects

Elected officials recently wrote to PSC Chairman Garry A. Brown and NYSERDA President Francis Murray to express their concerns over submetering, referencing several cases in which submetering at former Mitchell-Lama projects owned by Urban America has been stayed by PSC orders. Their letter states, in part We are writing in regard to the ongoing policy Read more…

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PULP Applies to NTIA for Stimulus Funds to Expand Broadband Opportunities for Low and Fixed Income Consumers

Fast internet access through broadband is rapidly evolving into an essential utility service, just as universal landline telephone service became a public goal in the twentieth century. Broadband is increasingly seen as a necessary input for education, communication, commerce, and global competitiveness. As stated by United Kingdom Prime Minister Gordon Brown, The digital revolution is Read more…

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Hazel Towers Tenants File Reply to Owner’s Request to Dismiss Petition Seeking to Halt Submetering

The Hazel Towers Tenants Association filed a Petition in May, 2009 with the PSC seeking to halt submetering at Hazel Towers, after their complaint filed with the PSC’s Office of Consumer Services (OCS) had not been decided. See Hazel Towers Tenants Ask PSC to Act on Submetering Complaints, PULP Network, May 6, 2009. The Commission Read more…

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