Author: NYUP
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New York’s Utility Project wins ruling that Time Warner phone service quality reports to NY State Department of Public Service are not “trade secrets” and must be made public
In connection to the Comcast/Time Warner merger, Time Warner claimed it could not provide service quality reports because they revealed “trade secrets.” This claim was denied by the Records Access […] -
Happy New Year for Con Edison: News Year’s Eve Proposal Would Continue High Rates if Approved by PSC
Con Edison filed new rates last year with data regarding a one year case, and the PSC suspended implementation of new rates until they could be reviewed. Department of Public […] -
Con Edison Rate Pact to be Unveiled on Last Day of Bloomberg Administration
The PSC yesterday issued an Order extending the time to resolve the pending Con Edison electric, gas and steam rate cases to January 23, 2014 because a non-unanimous proposal being […] -
Con Edison: PSC Will Back Our Illegal Practice of Shutoffs for Bills of Deceased Customers Instead of Opening Accounts for Household Members
One of the basic precepts of the Home Energy Fair Practices Act, enacted in 1981, was to end the practice of denying service to applicants to collect the debts of […] -
Union and Utility Project Oppose KeySpan Proposal to Reduce Walk-in Gas Customer Service at Eight Long Island Offices and to Relocate Call Center to Brooklyn
KeysPan East Gas Corporation has filed a proposal with the PSC seeking to eliminate all customer service assistance (except for taking payments) at eight of its eleven long island customer […] -
California ALJs Reject Utility Proposal for Pre-Pay Electric Meters with Remote Shutoff, Illustrating Important Role of Utility Consumer Advocates
On November 22, 2013, Administrative Law Judges (ALJs) for the California Public Utilities Commission (CAPUC) issued a Proposed Decision in a San Diego Gas & Electric (SDG&E) case rejecting the […] -
Verizon Misses Service Quality Standards, Again
Today the New York Public Service Commission issued a report, received at its November 14 session, indicating that Verizon again missed major service quality targets. Here is the conclusion of […] -
PSC Holds Off on Requiring New Code in the 315 Area Code Region
The New York State Public Service Commission today announced today it is putting on hold plans to create a new area code within the existing 315 area, which serves Syracuse, […] -
The Buffalo News: National Fuel near settlement on ‘excess’ profit probe
The Buffalo News — A potential settlement could be close in the state Public Service Commission’s rate case with National Fuel Gas Co. and its probe into whether it should […]