Author Archives: NYUP

Best Mountain Bikes- Bring Joy To Your Ride

Mountain biking is one of the most adventurous experience for the people who are natives of such stations. It is an environment friendly vehicle which allows the rider to control speed on its own and enjoy the weather on the other hand. A mountain bike or a bicycle is a unique designed off road vehicle Read more…

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How To Install Successfully The MS Office Setup?

Microsoft office is a comprehensive suite which offers productive utility services such as MS excel Power Point, OneNote, Publisher, MS word and Access. All the programs present in the office suite represents Microsoft’s product key. It is the most useful commercial software that is applicable for all the sectors of the world. The basic office Read more…

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New York’s Utility Project wins ruling that Time Warner phone service quality reports to NY State Department of Public Service are not “trade secrets” and must be made public

In connection to the Comcast/Time Warner merger, Time Warner claimed  it could not provide service quality reports because they revealed “trade secrets.” This claim was denied by the Records Access Officer of the New York State Department of Public Service after the consumer advocate organization requested the reports. New York’s Utility Project has launched a Read more…

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Happy New Year for Con Edison: News Year’s Eve Proposal Would Continue High Rates if Approved by PSC

Con Edison filed new rates last year with data regarding a one year case, and the PSC suspended implementation of new rates until they could be reviewed.  Department of Public Service (DPS) Staff and other parties filed testimony regarding the filed one-year rate proposal, cross examination of witnesses was conducted over several weeks, and parties Read more…

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Con Edison Rate Pact to be Unveiled on Last Day of Bloomberg Administration

The PSC yesterday issued an Order extending the time to resolve the pending Con Edison electric, gas and steam rate cases to January 23, 2014 because a non-unanimous proposal being negotiated by active parties in the case is imminent. See Con Ed rate case running late amid settlement talks. At the end of the public hearings Read more…

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Con Edison: PSC Will Back Our Illegal Practice of Shutoffs for Bills of Deceased Customers Instead of Opening Accounts for Household Members

One of the basic precepts of the Home Energy Fair Practices Act, enacted in 1981, was to end the practice of denying service to applicants to collect the debts of former customers.  The law clearly requires the prompt provision of service to applicants who owe no arrears for service provided to a prior account in Read more…

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Union and Utility Project Oppose KeySpan Proposal to Reduce Walk-in Gas Customer Service at Eight Long Island Offices and to Relocate Call Center to Brooklyn

KeysPan East Gas Corporation has filed a proposal with the PSC seeking to eliminate all customer service assistance (except for taking payments) at eight of its eleven long island customer assistance offices. In an update, the utility says it will put a courtesy phone in  8 centers linked to their call center, which they also Read more…

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California ALJs Reject Utility Proposal for Pre-Pay Electric Meters with Remote Shutoff, Illustrating Important Role of Utility Consumer Advocates

On November 22, 2013, Administrative Law Judges (ALJs) for the California Public Utilities Commission (CAPUC) issued a Proposed Decision in a San Diego Gas & Electric (SDG&E) case rejecting the utility’s proposal to install pre-pay meters as a “pilot” project. Utility service is typically provided as a credit transaction, in that customer pays after the service Read more…

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