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In 2025, PULP received over 1,800 individual calls and emails from low- and fixed-income New Yorkers who were struggling with utility issues. Through our hotline, we helped restore service or prevent utility service termination for nearly 800 New Yorkers.  

Outside of our hotline, PULP assisted hundreds more New Yorkers dealing with complex utility issues; from high bill disputes and shared meter investigations to navigating assistance programs and consumer protections. Our work reaches customers across every major electric and gas utility in New York, as well as water and telecommunications services. 

Across New York State, more than one million low-income households rely on programs like the Home Energy Assistance Program (HEAP) to afford basic utility service, yet hundreds of thousands still face the risk of shutoff each year. PULP is the only nonprofit in New York dedicated solely to advocating on behalf of these consumers and each day, we work to ensure their rights are protected, their voices are heard, and their services remain accessible. 

We are a small organization with a big mission, and we need your help.

PULP provides direct services across all of New York, hosts educational events across the state, in person and virtually, and litigates in rate cases and policy proceedings that directly impact all New Yorkers.  

Your support helps us continue to expand our reach as we rise to meet the growing need in our state.  

Please consider making a one-time or monthly donation to PULP as we continue the fight for utility justice for all New Yorkers. 

Make an online donation via PayPal.

Make a donation by check.

Please make your check payable to Public Utility Law Project of New York, Inc., and send to:

Public Utility Law Project of New York, Inc.
194 Washington Avenue – Suite 320
Albany, NY 12210

Other Ways to Support Us

If you cannot make a financial contribution at this time, consider alternative ways to help.

Share Our Message: Become informed and help make others aware of important utility consumer issues. If you cannot donate at this time, please tell your friends and network about our work. Connect with us on Facebook to follow our news and encourage your friends and family to do the same.

Thank you. 

Public Utility Law Project of New York, Inc.

A copy of our latest Report filed with the New York Attorney General’s Charities Bureau is available here. https://charities-search.ag.ny.gov/RegistrySearch