Get Help

shutterstock_122077957New York’s Utility Project is a resource for you.

Whether you are a low-income utility consumer or an advocate working on behalf of a consumer, we hope this section provides you with the most relevant information and resources to answer your questions.

If you don’t see the information you are seeking here, please also visit our Utility FAQ (link) for more information.

For more information on the following, please visit each questions page.

Getting Electric or Natural Gas Service

Preventing Electricity and Natural Gas Termination (Shutoffs)

Filing Complaints

Calling the Public Service Commission Hotline

Finding an Efficiency Program

Applying for Assistance

Contact New York’s Utility Project

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